Electric scooter fault codes
The information we have gathered will help you to diagnose a fault with of your electric scooter. We are constantly updating the information and adding tips to help you diagnose the problem.
The information we have gathered will help you to diagnose a fault with of your electric scooter. We are constantly updating the information and adding tips to help you diagnose the problem.
Please note that models such as M365 and ESSENTIAL do not display error codes on the screen. The scooter beeps when an error is detected, a long beep is the first error number, a short beep is the second error number. For example: Your scooter beeps – two long beeps and one short beep, error code is 21. On other Xiaomi models, the error codes are displayed on the screen.
Steps: Check the cable connection. The most common reason for error code 10 is that the connection cable between the motherboard and the display is loose.
Action: check phase A (blue) of the motherboard. Error code 11 is usually caused by moisture ingress which causes corrosion.
Action: Check phase B of the motherboard (brown/black). Error code 12 is usually caused by moisture which causes corrosion.
Action: check phase C of the motherboard (yellow). Error code 13 is usually caused by moisture ingress and corrosion.
Action: Check the accelerator, the screen and the cable between them. The accelerator has two magnets which are fragile. These magnets are easily disintegrated when the scooter falls to the ground.
Steps: Check the brake lever, the screen and the cable between them. The brake lever has two magnets which are brittle. These magnets are easily broken if the scooter falls to the ground.
Steps: Check the motherboard, the motor and their contacts.
Check the battery, the motherboard and the connection between them.
Action: replace the battery or visit an electric scooter workshop.
Action: replace the battery.
Check the battery, the motherboard, the connections and the wiring between them.
Action: Check the motherboard.
Action: Replace the motherboard.
Action: Replace the motherboard.
Action: Replace the motherboard.
Action: Replace the motherboard.
Solution: set the serial number of the scooter on the motherboard. “Essential/1S/Pro2 can use the Xiaoflasher app to pair serial numbers.
Action: replace the battery or repair the BMS (Battery Management System).
Steps: Check the motherboard.
Ninebot ES, F, G30
Steps: Check the cable connection. The most common reason for error code 10 is that the connection cable between the motherboard and the display is loose.
Action: check phase A (blue) of the motherboard. Error code 11 is usually caused by moisture ingress which causes corrosion.
Action: Check phase B of the motherboard (brown/black). Error code 12 is usually caused by moisture which causes corrosion.
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Action: Check the accelerator, the screen and the cable between them. The accelerator has two magnets which are fragile. These magnets are easily disintegrated when the scooter falls to the ground.
Steps: Check the brake lever, the screen and the cable between them. The brake lever has two magnets which are brittle. These magnets are easily broken if the scooter falls to the ground.
Steps: Check the motherboard.
Steps: Check the motherboard.
Steps: Check the motherboard, the motor and their contacts.
Check the battery, the motherboard and the contacts between them.
Check the battery, the main board and the electrical contacts between them.
Check the battery, the motherboard and the connection between them.
Action: replace the battery or visit an electric scooter workshop.
Action: replace the battery.
Check the battery, the motherboard, the connections and the wiring between them.
Action: Check the data cable.
Action: Check the motherboard.
Action: Replace the motherboard.
Action: Replace the motherboard.
Action: Replace the motherboard.
Solution: set the serial number of the scooter on the motherboard. “Essential/1S/Pro2 can use the Xiaoflasher app to pair serial numbers.
Action: replace the battery or repair the BMS (Battery Management System).
Steps: Check the motherboard.
Action: replace the external battery or contact a workshop.
Check the external battery, motherboard and connectors.
Action: Check the external battery.
Action: replace the external battery.
Action: check the battery management board.
Action: check the battery management board.
Action: check the battery management board.
Action: check the battery management board.
Action: check the battery management board.
Action: check the battery management board.