Electric scooter fault codes

The information we have gathered will help you to diagnose a fault with of your electric scooter. We are constantly updating the information and adding tips to help you diagnose the problem.

fault codes

Choose your scooter brand

Xiaomi scooter fault codes

Please note that models such as M365 and ESSENTIAL do not display error codes on the screen. The scooter beeps when an error is detected, a long beep is the first error number, a short beep is the second error number. For example: Your scooter beeps – two long beeps and one short beep, error code is 21. On other Xiaomi models, the error codes are displayed on the screen.

Error code 10: incorrect connection between control board and display

Steps: Check the cable connection. The most common reason for error code 10 is that the connection cable between the motherboard and the display is loose.

Error code 11: Incorrect phase current A

Action: check phase A (blue) of the motherboard. Error code 11 is usually caused by moisture ingress which causes corrosion.

Error code 12: Incorrect phase current B

Action: Check phase B of the motherboard (brown/black). Error code 12 is usually caused by moisture which causes corrosion.

Error code 13: Incorrect phase current C

Action: check phase C of the motherboard (yellow). Error code 13 is usually caused by moisture ingress and corrosion.

Error code 14: Accelerator defective

Action: Check the accelerator, the screen and the cable between them. The accelerator has two magnets which are fragile. These magnets are easily disintegrated when the scooter falls to the ground.

Error code 15: Brake lever failure

Steps: Check the brake lever, the screen and the cable between them. The brake lever has two magnets which are brittle. These magnets are easily broken if the scooter falls to the ground.

Error code 18: Incorrect engine HALL sensor signal

Steps: Check the motherboard, the motor and their contacts.

Error code 21: Incorrect battery connection

Check the battery, the motherboard and the connection between them.

Error code 22: faulty battery

Action: replace the battery or visit an electric scooter workshop.

Error code 23: Default battery serial number

Action: replace the battery.

Error code 24: bad system voltage

Check the battery, the motherboard, the connections and the wiring between them.

Error code 26: Error writing to flash memory

Action: Check the motherboard.

Error code 27: Motherboard faulty

Action: Replace the motherboard.

Error code 31: Program jump error

Action: Replace the motherboard.

Error code 35: Incorrect serial number of the device

Solution: set the serial number of the scooter on the motherboard. “Essential/1S/Pro2 can use the Xiaoflasher app to pair serial numbers.

Error code 39: Incorrect battery sensor temperature

Action: replace the battery or repair the BMS (Battery Management System).

Ninebot scooter fault codes

Ninebot ES, F, G30

Error code 10: incorrect connection between control board and display

Steps: Check the cable connection. The most common reason for error code 10 is that the connection cable between the motherboard and the display is loose.

Error code 11: Incorrect phase current A

Action: check phase A (blue) of the motherboard. Error code 11 is usually caused by moisture ingress which causes corrosion.

Error code 12: Incorrect phase current B

Action: Check phase B of the motherboard (brown/black). Error code 12 is usually caused by moisture which causes corrosion.

Error code 13: Incorrect phase current C

Veiksmas: Patikrinkite pagrindinės plokštės C fazę (geltona). 13 klaidos kodas dažniausiai atsiranda dėl drėgmės patekimo ir korozijos.

Error code 14: Accelerator defective

Action: Check the accelerator, the screen and the cable between them. The accelerator has two magnets which are fragile. These magnets are easily disintegrated when the scooter falls to the ground.

Error code 15: Brake lever failure

Steps: Check the brake lever, the screen and the cable between them. The brake lever has two magnets which are brittle. These magnets are easily broken if the scooter falls to the ground.

Error code 16: Incorrect MOSFET battery charge

Steps: Check the motherboard.

Error code 18: Incorrect engine HALL sensor signal

Steps: Check the motherboard, the motor and their contacts.

19 Error code: incorrect battery voltage

Check the battery, the motherboard and the contacts between them.

Error code 20: incorrect external battery voltage

Check the battery, the main board and the electrical contacts between them.

Error code 21: Incorrect battery connection

Check the battery, the motherboard and the connection between them.

Error code 22: faulty battery

Action: replace the battery or visit an electric scooter workshop.

Error code 23: Default battery serial number

Action: replace the battery.

Error 24 code: system voltage test failed

Check the battery, the motherboard, the connections and the wiring between them.

Error code 26: Error writing to flash memory

Action: Check the motherboard.

Error code 27: Motherboard faulty

Action: Replace the motherboard.

Error code 35: Incorrect serial number of the device

Solution: set the serial number of the scooter on the motherboard. “Essential/1S/Pro2 can use the Xiaoflasher app to pair serial numbers.

Error code 39: Incorrect battery sensor temperature

Action: replace the battery or repair the BMS (Battery Management System).

Error code 41: Incorrect external battery temperature

Action: replace the external battery or contact a workshop.

Error code 42: Failed connection to external battery

Check the external battery, motherboard and connectors.

Error code 43: external battery error code

Action: Check the external battery.

Error code 45: Internal battery cell discharged

Action: check the battery management board.

Error code 46: External battery cell discharged

Action: check the battery management board.

Error code 47: Internal battery BMS communication error

Action: check the battery management board.

Error code 48: External battery BMS communication error

Action: check the battery management board.

Error code 49: Internal battery unequal cell charge

Action: check the battery management board.

Error code 50: External battery unequal cell charge

Action: check the battery management board.

Kugoo e-scooter fault codes